Our range of accredited training provides you a framework on which to induct your staff to meet your legal, business sector and insurance needs.
The courses are all Ofqual accredited, providing your staff with recognition through qualifications at a variety of levels, depending on the course.
Accredited courses are not for every business, with many liking to tailor their training to their specific business.
Some professional roles, awarding bodies and membership organisation require that individuals carry out yearly continual professional development.
Whatever your reason, it is important to keep knowledge at the forefront of your mind, stay on top of legislation and latest best pracitce.
Our range of Continual Professional Development programmes can support you with your learning aims.
While there is a need for generic training, every business has it's individuality, as do the people it employs. Individuals, also learn better when they can see how the information is relevant to them.
We can either tailor our existing Continual Professional Development programme to meet your individual needs or work with you to develop a new learning program specific to your business. The bespoke session can be delivered through different methods from facilitation, workshops, workbooks and factsheets.
Years ago, people asked for your business brochure, now they ask what is your website address.
Your website alone will not get you new work, like a brochure you have to get it to people, get their interest, get them talking about you and reading your website.
However if your website is not easy to use, eye catching, professional up to date or on brand, people will not stay on your site.
We can support you in developing your shop window of the internet, with a smart, responsive and modern website.
Many websites are your brochure marketing who you are, but they do not help you manage your business.
You have other systems that manage your customers, your products, your orders, your marketing and your business policies or processes.
Often information is duplicated between your systems and your website.
We can support you in integrating your website, applications and document management, reducing your duplication of information, stream lining your processes and helping you meet your document management standards.
Small businesses often do not want a big system to manage a set of information, so turn to MS Excel to develop a spreadsheet. However you find yourself duplicating information, repeatedly adding new rows for new customers and checking your formulas are correct when new lines are added.
When you have multiple items of interlated and growing data, MS Access is better than using MS Excel or other spreadsheet shoftware.
MS Access is ideal for small businesses that operate in one office and do not want their data on the web.
We can support you in developing a small MS Access program for particular tasks or support you with a MS Access program you already have written.
Many companies have lots of information in systems, but do not bring the information together in clear management reports.
Data information is a key asset of the business and as valbuable as the equipment in your business.
We can support you in linking data from different systems into MS Excel through Power Query, providing you with dashboard reports, that will help you get graphical overview of your information.
You will quickly be able to see trends in your business, for example your best selling product, your busiest day or revenue incomparison to the previous year.
There are many reasons why business processes are important, including meeting the General Data Protection Act, going for ISO recogninition, understanding data flows to implement a computer system, managing change and training your teams on your business and their role.
But most importantly business processes are important for you to understand your business and ensure you are working affectively.
Business process maps are very linear while activity maps are more true to life, with circular routes to the process and indiciations of how the activity is monitored. However good mapping uses a combination of both methods.
We can support you in mapping your processes or carrying out a review to ensure they are mapped correctly before you carry out a change, implement a new system or go for IS recognition.
This combined with meeting facilitation, can provide a powerful way to map your processes, by involving the teams who do the task on daily basis.
How many meetings have you been to, where you have wondered what you got out of it, did we not cover that last time, did we make a decision and did we just agree another meeting to cover what you thought today was about.
Meetings do not just have to be a discussion. A properly facilitated and documented meeting, can be very interactive, with activities that quickly draw out decisions, while stopping you revisiting earlier dicussions and highlighting different points of view to one another.
A good facilitated session can help with meetings, inestigating a business problem, developing a new product or mapping out a new process.
We can help your business as an independent facilator, helping you achieve the goals of your meeting or conference.
Large companies will have their own departments for different tasks in the business, but small and medium businesses or charities, often do not have the resource to employ dedicated people.
At the same time it is hard to pay sudden costs for skills to undertake a task, that you were not expecting.
Our business support programs allow you to pay monthly for a number of hours support, that can be used monthly or built up to use at a choosen point through the year.
Your business support package can focus on one of our services or a choice of services that you access as you need.
If a piece of work comes in that is bigger than your subscribed hours, you can buy additional hours as a top up, at your agreed support rate.
There are many ways to get information to customer, but people pick up on information from what they see, feel and hear.
Videos provide another tool in your toolbox to get information to an individual, whether as an advert, story or explainer video.
Information that is drawn as you explain your product, keeps the person focused on that piece of information you are currently talking about, rather than the whole image.
We can help you put together your video idea, to help get the mesage to your customer in short video clip.